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TRACK YOUR ORDER

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START A RETURN OR EXCHANGE

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MANAGE SUBSCRIPTION

Inner Circle Membership Cancellation Managing my Inner Circle membership

Shipping

How soon will my order ship?How long does it take for shipments to arrive?Where is my order shipped from?Do I have to pay customs fees or duty on my package?Can I ship to multiple addresses for one order?How can I track my order shipment?Do you ship physical books to international addresses?

Exchanges & Returns

Exchanges Return Policy

Inner Circle Membership

Do I have any active subscriptions with you?How can I access my Switch Inner Circle membership and digital courses?What is the Inner Circle?

Shopping with Switch Research

When will I be charged for my order?My discount code isn't working, why?Can I use multiple discount codes?Can I use Apple Pay, Google Pay or Paypal?Do you sell on Amazon?Can I buy your journals in book stores?Do you have a physical store location?Can I pay in installments?

Cancellations, Product Issues & Lost Orders

Change or Cancel Your Order (Physical Journals)What happens if my product never arrives?My tracking hasn't updated in a few days.What should i do if my order was damaged/defective or I received the wrong item?

Switch Research Products

What size are the journals?Are your products eco-friendly?When will new products be released?

About Switch Research

What makes Switch Research different from other brands?Who should I contact for marketing or press inquiries?Where is Switch Research based?What other mental health resources do you offer?

Wholesale

Do you offer wholesale purchases?

Can I pay in installments?

Yes, we're proud to accept Afterpay and ShopPay as options at checkout to pay for your purchase in instalments.

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