Shopping with Switch Research
Information about ordering with us.
When will I be charged for my order?
Orders are charged at the time of placing them to provide a secure experience for both ourselves and our customers. If you would prefer to pay in instalments, please select Afterpay or Shop Pay at checkout.
My discount code isn't working, why?
Troubleshooting. Discount codes can have a few limits—some need a minimum purchase, some only work on certain products, and only one discount can be used at a time. If a sale is already applied, your code might not stack. There’s also a chance the co
Can I use multiple discount codes?
Only one discount can be used per order, so we suggest choosing the one that saves you the most. You’re always welcome to save any extra codes for a future purchase.
Can I use Apple Pay, Google Pay or Paypal?
Yes, we're proud to offer Apple Pay, Google Pay, and Paypal as options at checkout.
Do you sell on Amazon?
Yes! Please see our products here.
Can I buy your journals in book stores?
Our journals are currently only sold online or through wholesalers such as independent bookstores, charities, and clinicians’ offices.
Do you have a physical store location?
We do not have a physical store location at this time.
Can I pay in installments?
Yes, we're proud to accept Afterpay and ShopPay as options at checkout to pay for your purchase in instalments.