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Shopping with Switch Research

Information about ordering with us.

When will I be charged for my order?

Orders are charged at the time of placing them to provide a secure experience for both ourselves and our customer.

My discount code isn't working, why?

Some of our discounts have minimum purchase prices or are for specific items. Our website also only allows one website at a time, so they won't combine with any current sales we have on our site. If you want more info on your discount code and how it

Can I use multiple discount codes?

Unfortunately, our website only allows one discount at a time, but we always recommend choosing the best possible discount. You can always save any other discount code you may have for a future order.

Can I use Apple Pay, Google Pay or Paypal?

Yes, we're proud to offer Apple Pay, Google Pay, and Paypal as an option at checkout.

Do you sell on Amazon?

Yes! Please see our products here.

Can I buy your journals in book stores?

Our journals are currently only sold online or through wholesalers such as independent bookstores, charities, and clinicians’ offices.

Do you have a physical store location?

We do not have a physical store location at this time.

Can I pay in installments?

Yes, we're proud to accept Afterpay and ShopPay as an option at checkout to pay for your purchase in instalments.